Terms and Conditions
Welcome to Kunika Naturals. These Terms and Conditions govern your access to and use of our website and your purchases of products offered through it.
By accessing our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of the website.
1. About Us
Kunika Naturals is an Ayurvedic herbal cosmetics brand established in 2025, inspired by traditional Indian botanical knowledge and contemporary personal care.
References to Ayurveda and traditional ingredients on our website are intended to describe our brand inspiration and product positioning. Product-specific claims are subject to the descriptions and information provided for each product.
2. Eligibility and Use of Website
You must be legally capable of entering into a binding agreement under applicable law to place an order.
You agree to use our website lawfully and not to misuse its functionality, interfere with its security, submit fraudulent orders, or provide misleading information.
3. Product Information
We make reasonable efforts to display accurate product descriptions, ingredient information, photographs, prices, and availability.
However, colours and packaging may vary slightly due to lighting, screen settings, manufacturing updates, or packaging changes.
Please read the product label, ingredient list, directions, warnings, and precautions before use. If you have known allergies or sensitivities, review the ingredients carefully and seek professional advice when appropriate.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance. We reserve the right to decline or cancel an order in circumstances such as stock unavailability, pricing errors, suspected fraud, or delivery restrictions.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded in accordance with our Refund Policy and applicable law.
5. Pricing and Payments
All prices will be displayed in the currency specified on the website and will include applicable taxes where required or indicated.
Shipping charges, discounts, and other applicable fees will be displayed during checkout wherever practicable.
Payments are processed through available payment methods and third-party payment service providers. We do not guarantee the uninterrupted availability of any particular payment method.
If an obvious pricing or listing error occurs, we may contact you to confirm the correct details or cancel the affected order, with an appropriate refund where payment has been collected.
6. Shipping and Delivery
Orders are processed and delivered in accordance with our Shipping Policy.
Delivery estimates are indicative and may be affected by courier operations, weather, public holidays, remote locations, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery details. Please notify us promptly if you identify an error in your shipping address.
7. Returns and Refunds
Returns, cancellations, replacements, and refunds are governed by our Refund, Return & Cancellation Policy.
Nothing in these terms excludes or limits consumer rights that cannot legally be excluded or limited.
8. Product Use and Safety
Our cosmetic products are intended to be used according to their labels and directions.
Individual experiences and results may vary based on factors such as skin type, hair type, routine, and personal sensitivities. Unless expressly supported by applicable product authorisation and evidence, our products should not be understood as a substitute for medical diagnosis or treatment.
Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice when necessary.
9. Intellectual Property
Unless otherwise stated, the Kunika Naturals name, logo, website content, product descriptions, photographs, designs, and other brand materials are owned by or licensed to Kunika Naturals.
You may not reproduce, distribute, modify, publish, or commercially use these materials without prior written permission, except as permitted by law.
10. Third-Party Services and Links
Our website may use third-party payment gateways, delivery providers, analytics tools, or external links. These services may be governed by their own terms and privacy policies.
We are not responsible for third-party services beyond the responsibilities imposed on us by applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Kunika Naturals will not be responsible for indirect or consequential losses arising from website interruptions or circumstances beyond our reasonable control.
Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited. Nothing limits your statutory consumer rights.
12. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.
13. Changes to These Terms
We may revise these Terms and Conditions from time to time. Updated terms will be published on this page with a revised date.
Changes will apply as permitted by law and will not retrospectively remove rights that have already accrued to customers.
14. Governing Law and Disputes
These Terms and Conditions are governed by the laws of India, subject to applicable consumer protection and other mandatory legal requirements.
Disputes will be handled by the competent authorities or courts having jurisdiction under applicable law.
15. Contact Information
Brand: Kunika Naturals
Email: info@kunikanaturals.com
Phone: +91 8178425108
Thank you for choosing Kunika Naturals.